GAME COMPETITION RULES

Festive Social Compliments Competition

1. Promoters: 

The promoters to this Festive Social Compliments Competition (“Competition”) are Masstores (Pty) Ltd t/a as Game (“the Promoters”) with its registered address at 16 Peltier Drive, Sunninghill, 2157.

1. Who may enter: 

2.1 Entry into this Competition is open to the Promoters’ customers who are above the age of 18 years, in possession of a valid South African Identity Document, or passport with a valid temporary or permanent residence permit for South Africa and are registered on the Promoter’s Data Warehouse System, and whose credit accounts are current and in good standing on the date of the draw (“the Participants”). Any employee, director, member, partner, agent or consultant or any person who directly or indirectly controls or is controlled by the Promoters and/or immediate family members of any employee, director, member, partner, agent or consultant of or person indirectly or directly in control of or controlled by the Promoters, their advertising agencies, advisers, dealers, suppliers, service providers, its affiliates and/or associated companies are not eligible to participate in this Competition.

2.2 The Prize will only be awarded:

2.2.1 to a natural person and will not be awarded to any legal entity. Where a winner is not a South African citizen, a valid passport and temporary or permanent residence permit must be presented in order to be awarded the Prize; 

2.2.2 if it is not unlawful to supply the Prize to a person in terms of any legislation or public regulation and the Promoters reserve the right to require proof that it will not be unlawful to supply a Prize (for example to request the winner of a TV to provide his/her valid, fully-paid up TV license to the Promoters before they can hand over the prize).

1. Agreement and amendments to these terms and conditions

3.1 By entering this Competition, you agree to be bound by these rules which will be interpreted by the Promoters, whose decision regarding any dispute will be final and binding. You may request to be furnished with a copy of the rules at no cost by emailing such request to Service@game.co.za 

3.2 The Promoters reserve the right to amend, modify, change, postpone, suspend or terminate this Competition and any Prizes (which have not yet been subject to a draw), or any aspect thereof, without notice at any time, for any reason which the Promoters reasonably deem necessary. 

3.3The Promoters reserve the right to extend the duration of the Competition period in the event that the Promoters have not received the minimum number of qualifying entries for the Competition period.   

1. Competition Period

This Competition commences on 13 December 2023 and ends on 18 December 2023 (both days inclusive). Any entries received after the close of the Game store’s operating hours, which are contained on the Game website, will be invalid and will not be considered. Online purchases made after 23h59 on the last day of the Competition will not be considered (“Competition Period”).

1. Prize/s 

5.1 You agree and understand that you stand a chance to win a R5000 Game voucher. 

5.2 Game reserves the rights to amend this qualification at its sole and absolute discretion.

5.3 There is no guarantee that you will receive a Prize when entering this Competition. 

5.4 The Prize shall be distributed to 1 (One) winner randomly drawn from online qualifying entries received. The Promoters reserve the right to amend this qualification at their sole and absolute discretion.

5.5 The Prize is not transferable by the winners and may not be deferred, changed or exchanged for cash or any other item.  

5.6 The Promoters reserve the right to substitute the Prize with any other Prize/s of comparable commercial value.

5.7 Although the Promoters have taken care to make sure that the Prizes are of a good quality, subject to the Consumer Protection Act No. 68 of 2008 (“CPA”), the Promoters do not give any warranties about the Prizes and by participating in this Competition you agree to accept the Prize “as is”. Subject to applicable law, you also indemnify the Promoters against any damages that anyone may suffer as a result of the use of the Prizes or participation in this Competition, including consequential and economic loss.

5.8 Each Prize does not include any other costs or expenses relating to the Prize or the enjoyment of the Prize not expressly specified in these Rules.

5.9 To the extent that any taxes, duties, levies or other charges may be levied on a Prize by the government or any other competent government or regulatory body, the winners will be liable therefor, and the Promoters will not increase the value of the Prize to compensate for such charges.  

1. How to enter

6.1 Each person will enter the competition by giving their friends or family a compliment and tagging them into the posts via our Game social media platforms. One lucky person with the best compliment will be chosen as the winner of a R5000 Game voucher.

6.2 You may enter this Competition as many times as you wish provided each qualifying purchase contains the Participating Product. However, you are only eligible for 1 (One) Prize under this Competition. 

6.3 Your entry will be withdrawn if your entry does not meet the qualifying criteria set out above or if the Participating Product purchased in connection with this Competition is returned.

1. Winner/s

7.1 There will be a total of 1 (One) winner randomly drawn from all qualifying entries received around the Republic of South Africa drawn at the end of the Competition Period for the grand Prize. 

7.2 The winner will be randomly selected from eligible entrants for the relevant Competition Period at the end of every week, during the Competition Period.

7.3 The winner will be selected by an independent third party.

7.4 In order to be eligible to win a Prize, you must not have issued dishonoured cheques and payment must have been processed for the Participating Product. You must not have committed any act of fraud or other criminal act against the Promoters.  

7.5 The results containing the winner’s name and town/city will be published on the Promoters’ website and other media. The winners will be required to sign an acknowledgement of receipt of Prize. The winners may also be requested to be photographed and/or identified in any media, which is inclusive of but not limited to television, radio print publications and online sites in which the Competition receives exposure and for future marketing initiatives with the understanding that the winners may decline such an invitation. 

7.6 The winners will forfeit their Prize in the event that they fail to comply with the Promoters’ requirements within the time period provided by the Promoters in order for the Promoters to process the Prize. 

1. Accuracy of information 

8.1 It is your responsibility to ensure that of all information provided by or on behalf of you to the Promoters is accurate, complete and up-to-date at all times.

8.2 The Promoters will notify the winners of the Prize by contacting the winners using the contact details supplied to the Promoters by or on behalf of the winner. The Promoters will attempt to contact the winner at least 3 (Three) times, but if the Promoter is unable to contact the winners within 3 (Three) working days, such winners will forfeit their Prize and the Promoters reserve the right to redraw such Prize and a second draw will be held where the procedure as set out above will be repeated.

1. Redemption of the Prize 

9.1 The Promoters will contact the winners in order to arrange for the collection of the Prize from the relevant store.

9.2 The Promoters accept no liability for any further and or additional costs and/or expenses in relation to delivery of the Prize, and the winners indemnify the Promoters, its directors, employees, shareholders and agents against any claim of whatsoever nature howsoever arising.  

1. Indemnities

10.1 You enter the Competition entirely at your own risk. The Promoters and their directors, affiliates, members, partners, employees, agents, consultants, suppliers, contractors, any participating store and/or its subsidiaries cannot be held responsible or liable for any accident, injury, harm or loss suffered by any person or entity as a direct or indirect result of entering the Competition or suffered as a direct or indirect result of the utilisation in any way whatsoever of the Prize won in terms of the Competition.

10.2 Competition artwork is for illustrative purposes only. Participants hereby agree to release and indemnify the Promoters and their directors, affiliates, members, partners, employees, agents, consultants, suppliers, contractors and subsidiaries and hold it harmless against any and all losses, harm, damages, rights, claims and actions of any kind in connection with the Competition, promotion or special offer or resulting from the participation in the Competition or acceptance, possession, use or receiving of any Prize relating to the Competition, including, without limitation, personal injuries, death and property damage, and claims based on publicity rights, defamation or invasion of privacy.

1. 10.3.The Promoters and their service providers, are not responsible for:

   1. 10.3.1.incorrect and inaccurate transcription of entry information;  

   2. 10.3.2.technical malfunction;

   3. 10.3.3.inappropriate images and comments posted by the entry or by the public; 

   4. 10.3.4.lost or delayed data transmission, omission, interruption, deletion, line failure or malfunction of any telephone network or computer equipment or software; and/or 

   5. 10.3.5.the inability to access any website or online services or any other error.

2. 10.4.This Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other social media platform that may be used as an intermediary.

1. Disputes

11.1 Should any dispute arise in relation to these Terms and Conditions and/or, the draw, the Promoter’s decision will be final and no correspondence shall be entered into.

11.2 For more information or a copy of these Terms and Conditions, please visit www.game.co.za. Any Promotion related queries may be directed to 0861 4263 2273 or email on service@game.co.za from Monday to Friday, 8:30am to 5:00pm.

1. Rejection or Forfeiture of Prize

There are certain situations in which a winner will forfeit his/her Prize, namely:

12.1 The winner has already won a Prize in this Competition or in any Competition run by the Promoters in the previous 3 (Three) months;

12.2 The winner fails to provide participant information within 24 (Twenty-Four) hours of it being requested by the Promoters; 

12.3 The winner fails to comply with any of these rules or the terms of acceptance of the Prizes and he/she is found to have contravened any other rule set out herein; 

12.4 If the winner refuses to sign the Promoters’ winner’s declaration or the Promoters’ winner’s Prize acceptance form;

12.5 If the winner fails to accept delivery of the Prize after the Promoter has made at least 2 (Two) attempts to deliver it; and

12.6 If is unlawful for that winner to receive that Prize.

The above listed will be construed as a rejection of the Prize and then, without prejudice to any other remedy which the Promoters may have, the winner will be automatically disqualified and will forfeit the Prize.   

1. Data Protection

13.1 You hereby consent to the Promoters using and processing your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) in order to process your entry as stated herein as well as for any marketing and future promotions, if opted in. 

13.2The Participant can refer to the Privacy Notice available at https://www.massmart.co.za/privacy-centre to confirm how the Promoters will process your Personal Information.

13.3Any personal information relating to the winner or a Participant will be used solely in accordance with the CPA and POPIA and will not be disclosed to a third party in contravention of POPIA.

13.4By participating in the Competition, you consent to the sharing of your personal information between the Promoters and their affiliates including holding and subsidiary companies.   

13.5By posting any content, images, or comments on any of the Promoters’ public and/or social media platform or by sending any such content to the Promoters, a Participant consents to and gives the Promoters a world-wide royalty free licence to reproduce, modify, adapt and publish such content, images or comments for the purposes of promoting the Promoters’ products and/or services.